You have a device that has triggered an alert. You want to remotely reset the device from Dynamics 365. What should you create?

Creating a command in Dynamics 365 allows you to remotely reset a device that has triggered an alert. A command serves as a specific instruction that can be executed on a device, such as resetting it or performing other desired actions. It is a defined set of operations that can be sent to a device based on the data and conditions observed, such as the alert that was triggered.

The Command provides a mechanism for initiating actions on devices, which is essential for remote management and control. It encompasses the specific action you want the device to perform, enabling efficient and effective management of multiple devices from within Dynamics 365.

In contrast, a command definition outlines the capabilities and parameters for commands but does not itself execute the action. A property definition is related to the attributes or characteristics of a device, while a customer asset represents the device as part of customer management but does not facilitate the action you wish to perform. Therefore, creating a command is the most direct and appropriate method for achieving the goal of remotely resetting a device.