Which connector allows you to automatically refresh a tab after information updates while using Dynamics 365 Productivity Tools?

The Session Connector is designed specifically to facilitate real-time interactions and updates within Dynamics 365. When using Dynamics 365 Productivity Tools, the Session Connector enables automatic refreshing of a tab as new information becomes available. This ensures that users are always working with the most current data, which is crucial for effective customer service and operational efficiency.

The functionality provided by the Session Connector is especially valuable in environments where prompt access to up-to-date information can significantly impact decision-making and customer interactions. For instance, in a customer service scenario, an agent can instantly see new messages or updates regarding a case without having to manually refresh the page, leading to a more responsive and seamless support experience.

In contrast, the other choices do not provide this specific automatic refresh capability. While the Productivity Automation and Omnichannel Connector have their own unique functionalities, they do not focus specifically on the dynamic updating of information in real-time tabs. The Built-in option is more generalized and does not denote the specific function of automatic tab refresh during a session.