Where do you deploy the necessary code for a chat widget in the Dynamics 365 Portal?

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Prepare for the Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate (MB-230) Exam with flashcards and multiple-choice questions. Boost your confidence with hints and detailed explanations to ace your exam!

The correct choice for deploying the necessary code for a chat widget in the Dynamics 365 Portal is found in content snippets. Content snippets are reusable pieces of HTML or plain text that can be added to various web pages within the portal, allowing for customization of the portal’s user interface. By placing the chat widget code in a content snippet, you ensure that it can be easily inserted into different pages of the portal without needing to duplicate the code each time.

Content snippets enable you to maintain a consistent deployment approach and make future updates simpler, as any changes can be made in one location without the need to edit multiple pages. This modular approach supports best practices for web development by promoting reusability and easy management of code.

In contrast, site settings are used for high-level configuration of the portal, such as authentication and external data sources, rather than direct deployment of specific chat widget code. Web files refer to static resources like images, stylesheets, and scripts, which are not meant for adding interactive components like a chat widget. Site markers are utilized for tracking purposes and define specific website points and behaviors, but do not serve as a deployment point for chat functionalities.

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