What embedding options are available for a survey created to be placed on a company website?

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Prepare for the Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate (MB-230) Exam with flashcards and multiple-choice questions. Boost your confidence with hints and detailed explanations to ace your exam!

The correct answer identifies the common embedding methods for surveys that can be utilized on a company website. Specifically, "Pop-up," "Button," and "Inline" are recognized approaches that facilitate varying user interactions with the survey.

When a survey is embedded as a pop-up, it appears in a separate window over the website's content, drawing immediate attention and prompting users to engage without leaving the current page. This option is effective for increasing response rates as it catches visitors off-guard while browsing.

The button embedding option allows for a more integrated approach. A survey may be linked to a button that users can click to launch the survey. This method empowers users to decide when they want to engage with the survey, potentially improving the quality of responses since users are in control of the interaction.

Inline embedding places the survey directly within the web page content, making it part of the overall page layout. This approach provides a seamless experience and can lead to higher completion rates because it can feel like a natural extension of the existing content.

Understanding these methods is vital for a functional consultant working with Dynamics 365 to enhance customer engagement through feedback mechanisms such as surveys. It’s essential to select the right embedding method based on the desired user experience and response objectives.

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