How can you make the Customer Service Analytics Power BI app available exclusively to supervisors?

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Prepare for the Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate (MB-230) Exam with flashcards and multiple-choice questions. Boost your confidence with hints and detailed explanations to ace your exam!

Making the Customer Service Analytics Power BI app available exclusively to supervisors involves targeting access to specific individuals rather than distributing it broadly across the organization. By publishing the app to specific users, you can ensure that only those designated supervisors receive access rights to view the app and its insights. This option allows for precise control over who can see the information, which is essential in a role-based environment where sensitive data may need to be restricted to certain user groups.

In contrast, publishing the app to the organization would grant access to all users within the company, which would not meet the requirement for exclusivity. Sharing the dataset could provide broader access to the underlying data but does not directly regulate app access, while adding users to the Power BI workspace grants them access to the development and editing features, which may not be desirable for all supervisors. Thus, targeting specific users via publishing ensures a focused approach consistent with managing permissions in a streamlined manner.

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